VIER

VIER is a technology company specializing in AI-based communication solutions, offering a European cloud platform for high-quality customer dialogue. With over 30 years of experience and trusted by more than 1,000 companies, VIER combines artificial and human intelligence to enhance customer interactions. The company emphasizes security and compliance, with its products being ISO 27001 certified and hosted in Germany. VIER's solutions include omnichannel ACD, interaction analytics, and AI-driven automation tools, designed to improve efficiency and user experience in contact-based business processes.